Part 5 - Environmental Health


You were probably taught at an early age that first impressions were really key in terms of setting up the relationship to set you up for success. If you are laying the foundations incorrectly resulting in a tumultuous relationship with your EHO - you're starting off on the back foot. So let’s get right into it then……..
Cleaning Products

There is a place for common sense.....

Using your common sense when it comes to your EHO visit will really help to build a good relationship with your EHO.  Keep walk ways clear, keep floors clean and dry, keep slip hazards non-existent, make sure your kitchen floors are free of grease and slippery substances by using a good degreasing chemical floor cleaner.  Make sure that everything looks tidy, and has the appearance of clean.  Make sure your raw and cooked foods are stored separately, your oven trays are not covered in a film of grease and that all pests and vermin are kept out of your premises.

Bins are really important, and waste control is critical in managing the perception with your EHO.

Your EHO will probably not change for a long time, so it is definitely worth developing a good working relationship with them and treating them with respect to ensure you are treated with respect and ultimately have a nice friendly unstressful relationship with your EHO. If you are following all of the guidelines and are using your common sense, you behave professionally and courteously there is absolutely no reason why you shouldn’t have a great relationship with your EHO.  We have customers here at Astral who have had quite a spikey relationship with their EHO, and having had some coaching and training from our team here at Astral have ended up having a great relationship with their EHO.

Partner with a good hygiene firm!

Choose someone you trust, someone who really knows what they are talking about.  That firm doesn’t necessarily need to be us, but you will get a vibe from your Account Manager about how much they actually know about hygiene regulations.

Make sure you trust them because you are actually putting the future of your business in their hands and buying the products that they recommend, based on their credibility with you.  Advice and questions at Astral Hygiene are always free, and we don’t pretend to be a team of chemists, but we have been around for a long time, we are a third generation family business, so we have a wealth of knowledge and experience at our disposal.

If we don’t know the answer to your question, we will never ‘blag’ it; we will consult with our team of chemists and microbiologists who supply our chemicals to us and find out the answer for you.  We have been doing this fact finding for over 25  years, which is why we are so informed, we invite every single person who works for us to speak to our chemists and microbiologists, so that every one, in every department can give you advice and guidance when they are asked.

Ask our delivery team a question, they will be able to answer it for you! If you need any advice or support, just phone us, ask to speak to myself or any member of my team.  We sell nationally across the UK, and love to delight our customers, with our helpful and friendly demeanour.

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